General terms and conditions of business apply to the sale of products published on the website www.gymbeam.ba, i.e., to purchases made exclusively through the website www.gymbeam.ba, by means of which a contract of sale at a distance is concluded between GymBeam s.r.o. - Podružnica Zagreb, Josipa Marohnića 1/1 10000 Zagreb, OIB: 84596141185, acting as the seller (hereinafter: Seller) and the buyer (hereinafter: User).

 

1. General terms and conditions

 

Users, i.e., customers, are required, before starting to use the website www.gymbeam.ba (hereinafter: the Website), to familiarize themselves with the General terms and conditions of business of the Website. If they have any additional questions or unclear points related to the General terms and conditions of business, they may contact the email address [email protected].

By accessing the Website or using any part of its content, the User accepts the General terms and conditions of business of the Website, as well as all other rules and conditions for use of the Website and the services provided through it. Users agree not to use the Website in a way that could cause harm to the authors or third parties, and they accept all risks associated with using the Website and services. If the User does not agree with the above, they are obliged to stop using the Website and the services provided through it.

The content of the Website is protected by copyright. Changing, lending, selling, or distributing content is possible only with the Seller’s prior written permission.

The Seller enables use of the Website in the best possible way. This includes: monitoring server operations, expanding capacity according to the number of Users, support for Users, and eliminating any possible errors and problems in the operation of the system. The Seller does not assume responsibility for any possible problems with the operation of the sites and services. The Seller cannot guarantee that using the Website will not be interrupted or contain errors. The User agrees that access to the Website may sometimes be interrupted or temporarily unavailable.

Users use the Website at their own risk. The Seller is in no way responsible for damage that the User may suffer by using the Website. The authors and other natural or legal persons involved in the creation, production, and distribution of the Website are not responsible for any damage arising as a consequence of using or being unable to use it.

The Seller reserves the right to disable access to the Website for users in the event it is assessed that the Website is being used in an inappropriate manner. The Seller reserves the right to refuse access to the Website to anyone, based on its own assessment. The User undertakes to use the Website in a manner that does not endanger resources and services in full. Inappropriate use of the Website is prohibited and results in termination of access to it.

The User is obliged to keep information about their user account secret, and is fully responsible for any damage caused by unauthorized use of their user account.

The Seller reserves the right at any time to modify or supplement the General terms and conditions of business. Changes enter into force on the day they are published on the Website. Continued access to the Website or use of any part of its content shall be considered acceptance of the modified or supplemented General terms and conditions of business. The Seller advises periodically checking the General terms and conditions of business in order to become familiar with any changes.

The Seller reserves the right at any time, and without prior notice, to modify, supplement, or discontinue any part of its business, which includes the Website, i.e., any part thereof, the services, subpages, or services provided through them. This right includes, but is not limited to, changes in the time availability of content, availability of new data, methods of transmission, as well as the right to access or use the Website.

It is the duty and obligation of the User to use the Website in accordance with applicable regulations and general moral and ethical principles. The Seller has the right at any time to monitor the Website content in order to ensure compliance with the General terms and conditions of business and applicable regulations. Amendments to the General terms and conditions of business are effective immediately upon publication on the websites www.gymbeam.ba

 

2. Basic information about the Seller

The consumer, acting as the buyer, enters into a sales contract with GymBeam s.r.o. - Podružnica Zagreb, Josipa Marohnića 1/1, Zagreb, Croatia, OIB: 84596141185 (hereinafter: Seller), acting as the seller.

 

Seller information

• Name: GymBeam s.r.o. - Podružnica Zagreb

• Registered office: Josipa Marohnića 1/1, Zagreb

• Legal form: foreign branch

• Registered in the register of the Commercial Court in Zagreb, MBS: 081288765

• Business bank and current account number IBAN: Erste&Steiermärkische Bank d.d., IBAN: HR6424020061101008822

• OIB: 84596141185

• Person authorized to represent: Štefan Maťovka

 

Information about the foreign register:

• Country of the register: Republic of Slovakia

• Name of the register: Trade Register of the District Court Košice/Obchodný register

• Register authority: District Court Košice

• Register number: 35719/V/EUID SKORSR.46440224

• Registered office/address of the founder: Republic of Slovakia, 04001 Košice, Rastislavova 93

• Share capital of the founder: 5.000,00 EUR

 

Email address: [email protected]

The User is the person who uses the website www.gymbeam.ba, just like any buyer and visitor of the website www.gymbeam.ba (hereinafter: the Website).

The conclusion of a sales contract through the Website is regulated in accordance with the legal provisions, taking into account in particular the principles and provisions of the directives of the European Union. The conclusion of a contract through the Website constitutes a distance contract.

These General terms and conditions of business also represent pre-contractual information, and apply to the conclusion of sales contracts if the buyer is a consumer, i.e., any natural person who enters into a legal transaction or acts on the market outside their commercial, business, craft, or professional activities, and if the contract is concluded between the trader and the consumer within an organized sales or service system without the trader and the consumer being present simultaneously in one place, in which case, until the contract is concluded and for the purpose of concluding the contract, one or more distance communication means are used exclusively.

Distance communication means are all means that, without the simultaneous physical presence of the trader and the consumer, can be used to conclude a distance contract, such as the Internet and electronic mail.

The contract is concluded when the User places an order and accepts these Terms and Conditions. By placing the order, the User is deemed to have accepted these Terms and Conditions in their entirety. We advise Users to familiarize themselves with these Terms and Conditions before making a purchase and to regularly check them in order to be informed of all rights and obligations.

The Seller may terminate the sales contract if the buyer does not pay the sales price and is not obliged to deliver the product until it receives the sales price.

The content of the website www.gymbeam.ba is available in Croatian. The official language for concluding a sales contract is the Croatian language.

 

3. Basic characteristics of the products

The buyer becomes familiar with the basic characteristics of the products on the Website.

The Seller reserves the right to change information, including product prices and special offers, on the pages without prior notice.

On the product image, there is a description of the main product features and its price excluding VAT.

All product prices in the web shop are stated in Euros (EUR) and do not include VAT (VAT)*

The displayed value in convertible marks (BAM) is for information purposes only. 

 

*Pursuant to Article 45, paragraph 1, item 1 of the Value Added Tax Act (Official Gazette, number 73/13, 99/13, 148/13, 153/13 and 143/14, hereinafter: VAT Act), it is prescribed that VAT payments are exempt for the supply of goods that are dispatched or transported from the Republic of Croatia by the supplier or another person on the supplier’s behalf outside the European Union.

The product prices are the same for all types of payment and are visible on the product page and in the cart when completing the order. The product price does not include the shipping cost, which is calculated separately in the final step of the order after the user enters the desired delivery address, except when the conditions for free shipping are met 

The price of each product is set individually for each product. The process of entering the price on the website is highly controlled, but entering prices involves the human factor and implies the possibility of errors.

The Seller is authorized to change prices without prior notice. The Seller is also authorized, without prior notice, to set a discount at any time, such as daily or weekly promotions, promotions for a specific product, a group of products, and/or for all products.

Regardless of the previous point of these General terms and conditions, all ordered goods will be delivered at the prices that were valid at the time the offer was prepared.

Prices, payment conditions, and promotional offers apply only at the time of the order and/or payment.

The Seller fully disclaims any responsibility for the accuracy and/or completeness of all information and content found on the Website.

The Seller reserves the right to make errors in the description and image of products posted based on the manufacturer’s information.

The Seller posts all materials, photographs, and text on the Website in good faith in order to make it easier for the buyer to choose when purchasing. The Seller does not guarantee that product photographs fully match the appearance of the product itself. The Seller is not responsible for possible unintentional errors in product descriptions. Differences are possible between the actual product and the product photograph and the described product on the Website, if the manufacturer changes some characteristic or the product content. All descriptions are regularly and thoroughly checked.

 

4. Procedure for concluding the sales contract between the Seller and the User

 

Purchasing is carried out on the Website by filling in the form provided for that purpose. When filling in the form, the buyer is obliged to enter all data requested. Purchase is possible only after the buyer confirms that they have read and understood the General terms and conditions of business beforehand and that they have agreed to them, and that they are aware that this is an order with an obligation to pay. Purchases are possible 24 hours a day, 7 days a week. The Seller is not responsible for the costs of using computer equipment and telecommunication services required to access the service. The buyer will be notified by email about the order confirmation (receipt of an electronic message containing the buyer’s offer) and the shipment dispatch.

Only their legal representatives may request the purchase of products and/or services on behalf of and for the account of minors or persons deprived (fully or partially) of business capacity.

Product search is possible using different criteria. By entering a specific term in “Search”, products related to the given term will appear. The buyer may select a specific product of interest and read the available product description in order to make an independent decision about whether the product meets their needs. The buyer chooses products from the Seller’s product catalog, which is arranged by types of products.

The order of products is placed electronically. By clicking the mouse on the icon “Add to cart”, the selected product is added to the cart. By placing products in the cart, the product is neither reserved nor ordered nor purchased. The buyer can continue adding products or view the cart by clicking “View and edit cart”, or complete the product selection process by clicking “Complete order”. Once the buyer finishes the product selection process by clicking “Complete order”, they will be redirected to a page where they select the method of payment, method of delivery, enter a code if they have a discount coupon, and add additional notes if available. The purchase cannot be continued without checking the box “I hereby accept the terms and conditions and the privacy rules.” By checking this box, the buyer confirms that they have read and understood these General purchasing terms and conditions and agree to them. By clicking “View and edit cart”, the buyer can modify the contents of the cart. If the buyer agrees to the purchase of the products in the cart, they can click the icon “Complete order with obligation to pay”. After the buyer places the order by pressing the icon “Complete order with obligation to pay”, the seller will send the buyer, to the buyer’s email address, an order confirmation with the order number, confirming that the buyer’s order has been received and is being processed.

If the buyer has not received purchase confirmation by email within 72 hours or if it is not possible to access the service in the way stated in the email, the buyer is obliged to contact the seller at the email address [email protected].

If, for any reason, the Seller is unable to deliver any of the ordered products, a Seller employee will contact the buyer by telephone or email, with the aim of agreeing on the delivery of a replacement product or potentially cancelling the ordered product.

In case of problems or unclear points during the order, the buyer may contact the Seller at the email address [email protected] or every working day (Saturdays, Sundays, and non-working days excluded) from 8:00 to 15:00 at the mobile number +387 70 33 00 64

 

5. Method of payment

 

Payment on the Website is made in Euros (€).

The buyer undertakes to pay for the ordered products using one of the following payment methods:

• using the card payment service: Maestro, MasterCard, Visa, Visa Inspire,

 

5.1. Payment by credit cards

 

Payment directly via the Internet, using the most modern credit card payment service: Visa, MasterCard, Maestro.

The sales contract for products between the User and the Seller is concluded at the moment the product order is placed, and the product will be sent to the delivery service within 3-4 business days (Saturdays, Sundays, and non-working days excluded) after receipt of payment of the sales price.

     

Payment security statement

 

The most modern standards are applied to protect data - the Secure Socket Layer (SSL) protocol with 128-bit data encryption and the MD5 algorithm. The ISO 8583 protocol ensures that the exchange of data between the payment system and the authorization centers of card companies is carried out in a private network, which is protected against unauthorized access with a double layer of “firewall” (firewalla).

 

Privacy statement

 

The Seller undertakes to provide protection of customers’ personal data, collecting only the necessary, basic information about customers/users that is required to fulfill the Seller’s obligations. The Seller informs Users about how the collected data is used, regularly gives customers the option to choose whether to use their data, including the option to decide whether their name should be removed from lists used for marketing campaigns.

All data about Users is strictly stored and is available only to employees for whom these data are necessary to perform their work. All Seller employees and business partners are responsible for compliance with the principles of privacy protection.

 

6. Method of product delivery

 

The order will be delivered by the Seller; the products from the order will be dispatched to the delivery service within 3-4 business days.

Delivery of products is carried out via Hrvatska pošta d.d. and its contracted partners in the destination country with which the Seller has a contractual relationship.

The products will be packaged so that they cannot be damaged by normal handling during transport.

The Seller delivers to customers from Bosnia and Herzegovina.

If the Seller is unable to deliver the ordered product, it will inform the User. The User may cancel the order or wait until the product becomes available again. If the Seller is unable to deliver the product within the agreed period, it will notify the buyer, who is obliged to leave an additional reasonable period for fulfilling the sales contract.

If the buyer does not collect the product or refuses to accept the product without a valid reason, the Seller reserves the right to request reimbursement of handling, transport, and other possible costs.

When accepting the goods, the User is obliged to sign the dispatch note or delivery note, and the delivery service takes it as proof of receipt. By signing the shipment receipt confirmation, it is deemed that the product has been accepted without any visible external damage.

In cases where the Buyer receives a product different from the one they purchased, they have the right to receive the ordered product, provided that the incorrectly delivered product has not been used and that the product can be put back up for sale.

If a replacement for the ordered product is not possible, and it is not possible due to an error by the Seller, the User has the right to a refund in the amount of the paid product price, the delivery price, and compensation for the costs of returning the product, and they are obliged to return the incorrectly delivered product, also only if they have not used the incorrectly delivered product and it can be put back up for sale.

 

6.1. Delivery cost

 

The delivery cost for a standard order is 5,11€ (10 BAM).

  

7. Material defects in the products

 

GymBeam s.r.o. - Podružnica Zagreb (hereinafter: seller) is responsible for material defects of the products until the transfer of risk to the buyer (the moment the item is handed over to the buyer’s possession or to a third party designated by the buyer, which is not the carrier), regardless of whether the material defect was known to it. The same also applies to those material defects that arise after the transfer of risk to the buyer if they are the result of causes that existed before that. A defect that appears within six months of the transfer of risk to the buyer is presumed to have existed at the time of the transfer of risk, unless the seller proves otherwise, or unless it follows from the nature of the matter or the nature of the defect. A defect exists:

• if the item does not have the necessary characteristics for its normal use or for commerce,

• if the item does not have the necessary characteristics for a particular use for which the buyer procured it, and which was known to the seller or should have been known to the seller,

• if the item does not have the characteristics and features expressly or implicitly agreed upon, i.e., prescribed,

• when the seller hands over an item that is not the same as the sample or model, unless the sample or model was shown only for information purposes,

• if the item does not have the characteristics that otherwise exist in other items of the same type and that the buyer could reasonably expect in view of the nature of the item, particularly taking into account public statements by the seller, manufacturer, and their representatives about the characteristics of the item (advertisements, marking of the item, etc.).

The User is obliged to inform the Seller about the existence of visible defects within two months from the day they discovered the defect, and no later than within two years from the transfer of risk to the consumer.

When, after the User has received the goods, it is shown that the item has a defect that could not be discovered by usual inspection upon receipt, the User is obliged, under penalty of loss of rights, to notify the Seller of such defect within two months from the day they discovered the defect.

The Seller is not responsible for defects that appear after two years have passed from the handover of the item. The buyer’s rights, if the buyer has notified the Seller of a defect in due time, expire after the expiry of two years from the day the notice was sent to the Seller, unless the buyer was prevented from asserting them by the Seller’s fraud.

If the existence of a material defect is established, the Seller may have one of the following obligations, all in accordance with the rules of the Obligations Act:

• removal of the defect,

• delivery of another product without a defect,

• price reduction,

• termination of the contract.

• Rights based on a material defect of the item are regulated by the Obligations Act.

 

8. Right to withdraw from the contract unilaterally

 

The consumer/User may terminate the contract unilaterally within 14 days without stating reasons.

The 14-day period begins from the day when the consumer or a third party designated by the consumer, which is not the carrier, takes possession of the product.

In order for the consumer to exercise the right to terminate the contract unilaterally, they must inform the seller of their decision to terminate the contract unilaterally before the expiry of the 14-day period, with an unambiguous statement sent by email to [email protected], where they will state their first and last name, address, telephone number, fax number or email address, and the consumer may, at their own discretion, use the sample form for unilateral contract termination provided below. The seller will deliver confirmation of receipt of the statement of unilateral termination to the consumer without delay, by email. In case of termination of the contract, each party must return to the other what it received based on the contract.

 

The consumer must bear the direct costs of returning the goods themselves!

 

The Seller must refund the paid amount only after the goods have been returned to it.

The Seller must refund the paid amount using the same means of payment that the consumer used when paying, unless the consumer expressly agrees to another means of payment.

The consumer must return the goods without undue delay and at the latest within 14 days from the date they notified the seller of their decision to withdraw from the contract.

It is considered that the consumer has fulfilled their obligation to return the goods on time if, before the expiry of the period, they send the goods back or hand them over to the seller, i.e., to the person authorized by the seller to receive the goods.

The consumer is responsible for any decrease in the value of the goods resulting from handling the goods, except for what was necessary to determine the nature, characteristics, and functionality of the product.

In order for the consumer to determine the nature, characteristics, and functionality of the goods, the consumer may handle and inspect the goods only in the way that is customary when purchasing goods in the seller’s premises. The goods that the buyer intends to return within 14 days must not be used or subjected to any other actions that would reduce the value of the goods.

During the period in which the consumer is exercising the right to return the goods, the consumer must keep them with due care, i.e., must behave like a particularly careful and conscientious person. In the event of a decrease in the value of the goods resulting from handling the product, the seller will charge the decrease from the amount of the received sales price in proportion to the decrease in the value of the goods based on its own assessment, taking into account objective criteria of each individual case.

The right to withdraw from the sales contract is not permitted in the following cases when the subject of the contract is sealed goods that, for health or hygiene reasons, are not suitable for return if they were unsealed after delivery.

When the buyer is a legal entity, the section of these General terms and conditions titled “Right to withdraw from the contract unilaterally” does not apply. For legal entities, the Obligations Act and the Act on Electronic Commerce apply.

The direct costs of returning the goods must be borne by the user themselves. The user is kindly asked to call the phone number +387 70 33 00 640 before withdrawing from the Contract, or to contact [email protected] so that the procedure for returning the goods can be explained.

 

FORM FOR UNILATERAL WITHDRAWAL FROM THE CONTRACT

 

9. Notice of the method of written complaint by the consumer

 

All complaints in accordance with Article 10 of the Consumer Protection Act, the consumer may send by mail to the address GymBeam s.r.o. - Podružnica Zagreb, Josipa Marohnića 1/1 10 000 Zagreb or by electronic mail to [email protected]

So that the Seller may respond to a written complaint that has not been sent by email, the consumer is asked to provide the exact details of their name and address to which the response will be delivered.

In accordance with law, the Seller must provide a response to the consumer’s complaint in writing at the latest within 15 days from the day the complaint is received.

In case of a possible dispute, the Seller and the consumer will resolve the dispute amicably, and if this is not possible, the competent Municipal Civil Court in Zagreb shall be responsible, applying Croatian law. Dispute resolution is possible before the HGK Court of Honour or other mediation centres.

Consumer disputes can be resolved via the ODR platform of the European Commission

https://ec.europa.eu/consumers/odr

If the consumer accepts the General terms and conditions of business, they also accept all other conditions stated on the website www.gymbeam.ba and all other provisions specified on that website.

If the consumer does not agree with any part of the pre-contractual information or the General terms and conditions of business, the consumer is asked not to use the website and not to conclude a sales contract.

The Seller reserves the right to modify these General terms and conditions of business and rules without prior notice. The General terms and conditions of business comply with the laws of the Republic of Croatia.

The rules on the consumer’s written complaint do not apply to legal entities, which are governed by the Obligations Act and the Act on Electronic Commerce.

 

10. General terms and conditions for the protection of personal data

 

10.1. General provisions

 

The General terms and conditions for the protection of personal data apply to personal data that are found on the Website and that, by using the website www.gymbeam.ba, are processed, i.e., collected and stored by the controller of the personal data collection GymBeam s.r.o. - Podružnica Zagreb, Josipa Marohnića 1/1 10 000 Zagreb, OIB: 84596141185 (hereinafter: Seller) by a physical person as the data subject (hereinafter: User).

The Seller collects personal data for the purpose of concluding and fulfilling the sales contract, maintaining records of customer orders, unique identification of users, analysis of business, marketing, implementation of rewards systems, delivery of products, preparation of documentation related to sales, technical support, and authorization of payments via credit and debit cards.

S who do we share your personal data?

(i) Global Payments Ltd., organizational file, with its registered office at Vajnorská 100 / B, 831 04 Bratislava, Company Identification Number: 50 010 301, registered in the Commercial Register of the District Court Bratislava I, Section: Po, File no. 3016/B

(ii)Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin, D02X525, Ireland

(iii)Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

(iv)TikTok Inc., Culver City,Bristol Pkwy 5800, United States

(v)idealno.ba

(vi)HP - Hrvatska pošta d.d.,Jurišićeva ulica 13, 10000 Zagreb, Croatia

The Seller, as the provider of the website services www.gymbeam.ba, is committed to protecting privacy and personal data. Users are asked to read the General terms and conditions of business in order to better understand which data the Seller collects and how and for what purposes it uses them.

If the User has any questions related to the protection of personal data, they can contact the Seller directly at the email address [email protected]

Users are asked to read carefully the General terms and conditions for the protection of personal data. By providing personal data through the website www.gymbeam.ba and by consenting to the General terms and conditions through the website www.gymbeam.ba, the User confirms that they have read and understood the General terms and conditions for the protection of personal data and agree to them, and consents to the collection, processing, and use of their personal data in accordance with the General terms and conditions for the protection of personal data.

If the user does not agree with the General terms and conditions of business and the General terms and conditions for the protection of personal data, they are obliged to leave and not use the website www.gymbeam.ba

All questions not specifically regulated by the General terms and conditions for the protection of personal data are governed by the General terms and conditions of business of the website www.gymbeam.ba

 

10.2. Changes to the General terms and conditions for the protection of personal data

 

The Seller may modify or supplement the General terms and conditions for the protection of personal data at any time by publishing the amended text on the website www.gymbeam.ba. Amendments and supplements to the General terms and conditions for the protection of personal data enter into force immediately upon publication on the website www.gymbeam.ba

The User, as the data subject, is responsible and obliged to, before providing personal data each time, review and study the applicable General terms and conditions for the protection of personal data available on the website www.gymbeam.ba

 

10.3. Personal data being processed and use of personal data

 

On the website www.gymbeam.ba the Seller collects the following personal data of the data subject: first and last name, password, telephone number, address, email address, product shipping address, invoice sending address, postal code, city, gender, date of birth, company and OIB only for companies.

The following persons may have access to the personal data of users in the course of performing their job duties related to sales contracts that customers enter into with the Seller: legal entities involved in fulfilling sales contracts, such as delivery services, accounting services, IT support, marketing support, companies connected with the Seller, public authorities that require delivery of personal data in accordance with regulations binding the Seller, for which the Seller keeps collections of personal data.

The Buyer/User gives consent that the Seller may process the provided personal data for the needs of its own records and statistics, for the creation of a customer database, for notifications about products and services, for information purposes regarding delivery, for the delivery of promotional materials, for improving relations with customers, and for improving services.

The Seller may provide the specified data to third parties for the purpose of fulfilling the contract, protecting the interests of the users and the Seller, and preventing potential misuse, for better insight into and understanding of individual needs and requirements of users, as well as for developing opportunities for providing all of the Seller’s services of higher quality, the result of which is increasing user satisfaction.

The Seller will store personal data for as long as necessary for the purposes provided for in these General terms and conditions of business.

The Seller will ensure that users’ personal data are kept in a secure place (including reasonable administrative, technical, and physical protection to prevent unauthorized use, access, disclosure, copying, or modification of personal data), accessible only to authorized persons of the Seller.

The Seller undertakes to allow users access to their personal data it holds in order to ensure that personal data are accurate, complete, and up to date.

If users request correction or deletion of their personal data, the Seller will modify or remove such data.

The Seller does not record or store transaction data of the User required for payment via cards.

The controller of the personal data collection is GymBeam s.r.o. - Podružnica Zagreb

Personal data in personal data collections are appropriately protected against accidental or intentional misuse, destruction, loss, unauthorized changes, or unauthorized access.

The controller of the personal data collection has taken technical, personnel, and organizational measures for the protection of personal data necessary to protect personal data from accidental loss or destruction and from prohibited access, unauthorized changes, prohibited disclosure, and any other misuse, and has established the obligation of persons employed in data processing to sign a confidentiality statement.

The User of the website www.gymbeam.ba has the right to obtain information about the collection and processing of their personal data from the controller of the personal data collection. The controller of the personal data collection will provide, no later than within 30 days from submitting the request, each user of the website www.gymbeam.ba  upon their request, i.e., upon the request of their legal representatives or authorized persons:

• to confirm whether personal data relating to them are being processed or not,

• to provide, in an understandable form, information about the data relating to them whose processing is in progress and about the source of those data,

• to grant access to personal data contained in the personal data collection relating to them and to enable copying of those data,

• to deliver extracts, confirmations, or copies of personal data contained in the personal data collection relating to them, which must also include an indication of the purpose and the legal basis for collecting, processing, and using those data,

• to deliver a printout of data about who and for which purposes, and based on which legal basis, provided personal data relating to them for use,

• to provide information about the logic of any automatic processing of data relating to them.

• The controller of the personal data collection is obliged, upon request of the user of the website www.gymbeam.ba, i.e., their legal representatives or authorized persons, to supplement, modify, or delete personal data if the data are incomplete, inaccurate, or not up to date.

Regardless of the request of the user of the website www.gymbeam.ba, in the event the controller of the personal data collection determines that personal data are incomplete, inaccurate, or not up to date, it will supplement or modify them itself.

The controller of the personal data collection must inform the person to whom the personal data relate and the recipients of the personal data about the executed supplementation, modification, or deletion of personal data no later than within 30 days.

When the user participates in certain activities on the website www.gymbeam.ba, such as opening a user account, using the online shop, filling out surveys, comments, posting content, participating in contests or promotional games, sending feedback, requesting information about services, or applying for a job advertisement, the Seller may request the user to provide certain additional personal data. In such case, before providing additional personal data, the user is obliged to review the General terms and conditions for the protection of personal data and agree to their application in relation to the additional data.

Depending on the type of activity, some of the requested data are defined as mandatory and some as voluntary. If the user does not provide the mandatory data required for the activity, they will not be allowed to participate in that activity.

The Seller collects and uses personal data to enable users to use services and activities through the website www.gymbeam.ba, to improve the operation of the website www.gymbeam.ba, to create a user database for the purpose of improving the service and/or marketing, to contact users in order to deliver marketing notifications, to send advertising and promotional activities, and to analyze the use of the website www.gymbeam.ba. In addition, personal data may be used to resolve issues, to carry out administrative tasks, and to establish contact with users.

By providing personal data and accepting the General terms and conditions for the protection of personal data, the user consents that the Seller and the persons listed in these General terms and conditions of business inform the user about their promotional activities, products, and services.

 

10.4. Disclosure of personal data

 

By providing personal data on the basis of the General terms and conditions for the protection of personal data, the user consents that the Seller provides their personal data for use to persons associated with it for the purpose of marketing, conducting marketing and promotional activities, and delivering marketing notifications. Any other disclosure of personal data to third parties may be carried out exclusively in accordance with the legal regulations governing the protection of personal data.

 

10.5. Additions and corrections of personal data

 

The Seller believes that every data subject should have the opportunity to ensure the accuracy, completeness, and up-to-date nature of their personal data. If a user believes that their personal data are incomplete, inaccurate, or not up to date, they may contact the Seller by sending an email to [email protected] and request appropriate supplementation, modification, or deletion of personal data.

The Seller recommends users that, in the event of changes to personal data, they update them as soon as possible. Users may also request the deletion or removal of information about the user account.

 

10.6. Data protection

 

The Seller is extremely committed to the protection of personal data and has taken various precautionary measures for the protection of personal data of users. Users’ personal data on the website www.gymbeam.ba can be accessed using a password and email address.

 

10.7. Confidentiality of third-party data

 

The General terms and conditions for the protection of personal data apply only to the use and processing of data that the Seller collects from the data subject. Other websites that can be accessed via the website www.gymbeam.ba have their own confidentiality and data collection statements, as well as the ways they use and publish that data. If, via the website www.gymbeam.ba, a user visits one or more other websites, the Seller recommends that users review the confidentiality statement of those websites. The Seller is not responsible for the ways and conditions of operation of third parties.

 

10.8. Other information

 

In addition to personal data, the Seller may also request from the user other data that cannot identify them, and which are not considered personal data (for example, data about how the pages are used, computer, internet service provider, preferences, hobbies, interests, activities). Such data enable the Seller to select data for users in a higher-quality, more precise, and more personal way, to improve the website, and to further guide and tailor its content to users. Based on these data, the Seller learns which contents are most popular among which users.

 

11. User privacy

 

Pursuant to the law of the European Union, the Seller informs users that the website www.gymbeam.ba uses cookies in order to ensure the highest quality of service. Cookies in the user’s browser enable the Seller to ensure the functioning of all functions of the Internet portal, to adapt certain content specifically for each user, and to constantly improve the Internet portal by analyzing visits.

 

How cookies are stored can be set in the browser settings. For the purpose of improving the browsing experience of the web portal, the Seller must store a small amount of information (cookies) on the user’s computer. Over 90% of all websites use this practice, but pursuant to the regulations of the European Union as of 25.03.2011. The Seller is required to request the user’s consent before storing cookies. By using the website www.gymbeam.ba, the user consents to the use of cookies. By blocking cookies, the user can still browse the website, but some of its features may be unavailable.

 

What is a cookie?

 

A cookie is information stored on the user’s computer by the website they have visited. Cookies usually store user settings, and website settings, such as preferred language or address. Later, when the user opens the same website again, the Internet browser sends back the cookies that belong to that website. This allows GymBeam s.r.o. - Podružnica Zagreb to display information adapted to the needs of each individual user.

 

Cookies can store a wide range of information, including personal information (such as the user’s name or email address). However, this information can only be stored if the user allows it—websites cannot access information for which the user has not given permission and cannot access other files on the user’s computer. The default actions for storing and sending cookies to users are not visible. Nevertheless, the user can change their browser settings so that they can choose themselves whether to approve or reject cookie storage requests by deleting the stored cookies automatically when closing the browser, etc.

 

12. User registration

 

To enable Users to make purchases on the website www.gymbeam.ba, registration is not mandatory. It is only necessary, in the first step of the ordering process, to provide a valid email address (the one you have access to) of the User so that the order confirmation can be sent.

If the User does not want to enter the delivery address information and payment method information with each new purchase, creating a user account is recommended. It is necessary to enter a valid email address only once, personal data (first name, last name, address, postal code, city, telephone number) and the password used to access the user account. The password can be any string of characters—i.e., the longer it is, the more resistant it is to hacking attempts.

After entering the requested information, creating the user account must be confirmed by clicking the field “Create user account”. The created user account remains registered in the system and can be accessed by combining the user name and password on the page “Log in”.

If the User has forgotten the password, on the same page they should click “Forgot your password?” and follow the further instructions.

After creating the account, for each further purchase, it is only necessary to log in using the User’s user name and password.